Work flow mail server was errored with below and no work flow mails are getting to the users.
Error:
Navigate to Home > System administrator > workflow > Click on service Components > Workflow Notification Mailer
We have below error with workflow notification Mailer.
Could not handle the control event -> oracle.apps.fnd.cp.gsc.SvcComponentContainerException:
Could not start component; performing rollback -> oracle.apps.fnd.cp.gsc.SvcComponentException: Validation failed for the following parameters -> {ACCOUNT=Unable to connect to the mail account. Check the host, user name and password.}. Parameters were -> {RESET_NLS=N, FROM=Self Service Workflow Mailer, INBOUND_MAX_RET_EMAIL_SIZE=100, INBOUND_SSL_ENABLED=N, CANCELED=WFMAIL:CANCELED, OUTBOUND_CONNECTION_TIMEOUT=120, SEND_UNSOLICITED_WARNING=Y, CLOSED=WFMAIL:CLOSED, NODENAME=WFMAIL, OUTBOUND_SERVER=10.100.200.52, SUMMARY=WFMAIL:SUMMARY, EMAIL_PARSER=oracle.apps.fnd.wf.mailer.TemplatedEmailParser, INBOUND_MAX_IGNORE_SIZE=1000, ALTERNATE_EMAIL_PARSER=oracle.apps.fnd.wf.mailer.DirectEmailParser, INBOUND_FETCH_SIZE=100, ATTACH_STYLESHEET=Y, OUTBOUND_SSL_ENABLED=N, MAILER_SSL_TRUSTSTORE=NONE, INBOUND_MAX_LOOKUP_CACHE_SIZE=100, PROCESSOR_OUT_THREAD_COUNT=1, OUTBOUND_PASSWORD=_$@4#96^^8!099089$!$@#40$88$$0@00$9#4$04`89%0%@%9$#@0$9%9#8$^*#0}B0}|88A&, REPLYTO=SVC_SService@bancabc.com, TEST_ADDRESS=NONE, INBOUND_PROTOCOL=IMAP, ATTACH_IMAGES=Y, PROCESS=PROCESS, SUMHTML=WFMAIL:SUMHTML, DIRECT_RESPONSE=Y, MESSAGE_FORMATTER=oracle.apps.fnd.wf.mailer.NotificationFormatter, INBOUND_SERVER=10.100.200.52, DEBUG_MAIL_SESSION=N, AUTOCLOSE_FYI=Y, INBOUND_UNSOLICITED_THRESHOLD=2, MAX_INVALID_ADDR_LIST_SIZE=100, ALLOW_FORWARDED_RESPONSE=Y, COMPONENT_LOG_LEVEL=5, HTMLAGENT=http://za-ohcsa-prd-01.abc.local:8000/, PROCESSOR_IN_THREAD_COUNT=1, PROCESSOR_ERROR_LOOP_SLEEP=60, PROCESSOR_MAX_ERROR_COUNT=10, FRAMEWORK_APP=1, OPEN_MAIL_DIRECT=WFMAIL:OPEN_MAIL_DIRECT, INBOUND_PASSWORD=_!!948##4088@999#8#!99!@@80$!0$8$!099@!$`$!#%A9B%$B*08%AB+^9%@}0!#9**@&+!, PROCESSOR_DEFER_EVTDATA_READ=Y, OPEN_MORE_INFO=WFMAIL:OPEN_MORE_INFO, ACCOUNT=ABC\SVC_SService, OUTBOUND_USER=ABC\SVC_SService, DISCARD=DISCARD, PROCESSOR_READ_TIMEOUT_CLOSE=Y, HTML_DELIMITER=DEFAULT, ENABLE_STYLESHEET=N, MORE_INFO_ANSWERED=WFMAIL:MORE
Solution:
when try to login to web mail using the WFMail account,I am getting "The user name or password you entered isn't correct. Try entering it again."
So i asked windown team to check the username and password of WF then they reset the same.After that workflow component started with out any error
Error:
Navigate to Home > System administrator > workflow > Click on service Components > Workflow Notification Mailer
We have below error with workflow notification Mailer.
Could not handle the control event -> oracle.apps.fnd.cp.gsc.SvcComponentContainerException:
Could not start component; performing rollback -> oracle.apps.fnd.cp.gsc.SvcComponentException: Validation failed for the following parameters -> {ACCOUNT=Unable to connect to the mail account. Check the host, user name and password.}. Parameters were -> {RESET_NLS=N, FROM=Self Service Workflow Mailer, INBOUND_MAX_RET_EMAIL_SIZE=100, INBOUND_SSL_ENABLED=N, CANCELED=WFMAIL:CANCELED, OUTBOUND_CONNECTION_TIMEOUT=120, SEND_UNSOLICITED_WARNING=Y, CLOSED=WFMAIL:CLOSED, NODENAME=WFMAIL, OUTBOUND_SERVER=10.100.200.52, SUMMARY=WFMAIL:SUMMARY, EMAIL_PARSER=oracle.apps.fnd.wf.mailer.TemplatedEmailParser, INBOUND_MAX_IGNORE_SIZE=1000, ALTERNATE_EMAIL_PARSER=oracle.apps.fnd.wf.mailer.DirectEmailParser, INBOUND_FETCH_SIZE=100, ATTACH_STYLESHEET=Y, OUTBOUND_SSL_ENABLED=N, MAILER_SSL_TRUSTSTORE=NONE, INBOUND_MAX_LOOKUP_CACHE_SIZE=100, PROCESSOR_OUT_THREAD_COUNT=1, OUTBOUND_PASSWORD=_$@4#96^^8!099089$!$@#40$88$$0@00$9#4$04`89%0%@%9$#@0$9%9#8$^*#0}B0}|88A&, REPLYTO=SVC_SService@bancabc.com, TEST_ADDRESS=NONE, INBOUND_PROTOCOL=IMAP, ATTACH_IMAGES=Y, PROCESS=PROCESS, SUMHTML=WFMAIL:SUMHTML, DIRECT_RESPONSE=Y, MESSAGE_FORMATTER=oracle.apps.fnd.wf.mailer.NotificationFormatter, INBOUND_SERVER=10.100.200.52, DEBUG_MAIL_SESSION=N, AUTOCLOSE_FYI=Y, INBOUND_UNSOLICITED_THRESHOLD=2, MAX_INVALID_ADDR_LIST_SIZE=100, ALLOW_FORWARDED_RESPONSE=Y, COMPONENT_LOG_LEVEL=5, HTMLAGENT=http://za-ohcsa-prd-01.abc.local:8000/, PROCESSOR_IN_THREAD_COUNT=1, PROCESSOR_ERROR_LOOP_SLEEP=60, PROCESSOR_MAX_ERROR_COUNT=10, FRAMEWORK_APP=1, OPEN_MAIL_DIRECT=WFMAIL:OPEN_MAIL_DIRECT, INBOUND_PASSWORD=_!!948##4088@999#8#!99!@@80$!0$8$!099@!$`$!#%A9B%$B*08%AB+^9%@}0!#9**@&+!, PROCESSOR_DEFER_EVTDATA_READ=Y, OPEN_MORE_INFO=WFMAIL:OPEN_MORE_INFO, ACCOUNT=ABC\SVC_SService, OUTBOUND_USER=ABC\SVC_SService, DISCARD=DISCARD, PROCESSOR_READ_TIMEOUT_CLOSE=Y, HTML_DELIMITER=DEFAULT, ENABLE_STYLESHEET=N, MORE_INFO_ANSWERED=WFMAIL:MORE
Solution:
when try to login to web mail using the WFMail account,I am getting "The user name or password you entered isn't correct. Try entering it again."
So i asked windown team to check the username and password of WF then they reset the same.After that workflow component started with out any error
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